Something wrong with a machine?

Tell us what happened and we'll look into it and follow up.

Charged but didn't get your item?

Include the slot, like B2, and roughly what time you tapped. That helps us find the payment and check what went wrong.

CC-014You'll need the machine number to send a report. It's on a sticker next to the tap reader.

What went wrong?

Charged but no item Item got stuck Tap not working Out of stock Machine not working Something else

Machine number

Where is the machine?

What happened? (include the slot and about what time)

Your name (optional)

Phone so we can follow up (optional)

Your report is ready. Tap below to send it to us.

Email it to us

If the email button doesn't open your mail app, copy the report and send it to info@coilandcoin.ca.